What is included
- ✓Spline gauge profiling and thread measurement
- ✓Removal of calcified or seized cartridges
- ✓Ultrasonic cleaning of the internal brass housing
- ✓Installation of quarter-turn or multi-turn ceramic cartridges
- ✓Replacement of silicone seals and rubber seating rings
- ✓Static and dynamic water pressure testing
Request an Engineering Visit or Part Inspection
Submit your enquiry below and an engineer will contact you shortly to confirm details.
Why Work With Pontcanna Brassworks
Preserves original brass fixtures
Keeps high-end or heritage mixers in place, avoiding costly retiling and basin replacement.
Accurate part matching
Our mobile stock includes over eighty common and legacy spline configurations for immediate resolution.
Eliminates standing water loss
Stops ongoing leaks that stain sanitaryware and drive up metered water bills.
Twelve-Month Mechanical Workmanship Guarantee
Every brass component we supply and fit is guaranteed against mechanical failure and leaks for twelve months. If an installed valve or rebuilt cartridge weeps or fails under normal use during this period, we return promptly and rectify it at no cost to you. Pricing & payment
Questions about this service
Can you service unbranded imported taps?
Yes. We measure spline teeth, collar diameter, and overall length to source an exact brass match regardless of the brand name.
Do I need to turn off the water to the whole house before you arrive?
No. We locate and isolate local service valves where possible, or use the incoming stopcock once work begins.
What happens if the cartridge has fused permanently into the tap body?
If chemical release and mechanical pullers fail due to heavy galvanic corrosion, we explain the situation and quote for a complete tap body replacement before proceeding.
How We Carry Out Work
- 1Isolate supply and strip brasswareWe shut off local stopcocks and carefully remove indices, retaining screws, and decorative shrouds without scoring the finish.
- 2Extract seized cartridgeUsing specialist pullers and socket tools, we back out the failed core to keep the main tap casting intact.
- 3Dress seat and install replacementWe clear limescale from the internal thread, lubricate seals with WRAS-approved silicone grease, and torque the new cartridge into place.
- 4Restore pressure and testThe supply is restored to verify flow rates, temperature blending, and tight shut-off under full main pressure.
All services
Book an Engineer for Your Pipework or Brassware
Send us your fault details or call directly. We review your request and confirm a fixed site arrival window within two business hours.
Pontcanna Brassworks